1. About Segma Group

Segma Group is a diversified organization involved in technology, consultancy, education, real estate, and e-commerce. Our Services include both physical and digital offerings designed to support our clients' needs globally.

1.1.Our Commitment To Privacy

01. We collect personal data only with your explicit consent and use it solely for service improvement and communication purposes.

02. All collected data is stored securely using advanced encryption technologies to prevent unauthorized access.

03. We limit access to your data strictly to employees and partners who require it for legitimate business purposes.

04. You have the right to access, modify, or delete your personal information at any time by contacting our support team.

05. Our privacy policy is regularly reviewed and updated to ensure compliance with changing laws and technologies.

Segma is dedicated to maintaining your trust and confidence by protecting your privacy while delivering top-tier services. We encourage you to review this policy periodically for any updates.

Data Security Measures

We employ state-of-the-art security measures, including firewalls, intrusion detection systems, and encrypted communication channels to safeguard your data from breaches, loss, or misuse.

Our team undergoes regular training to stay updated on best security practices and ensure that your information remains protected at all times.

2. Scope of this Policy

This Privacy Policy applies to:

• • Visitors to our websites
• • Users of our mobile apps or online platforms
• • Customers or clients who interact with us
• • Business partners and service providers
• • Job applicants and employees (with separate employee policy where applicable)

3. Information We Collect

3.1 Personal Information

• • Full name, gender, and date of birth
• • Contact details (email, phone number, address)
• • National ID/passport or government-issued identification
• • Billing and payment information
• • Login credentials and account information
• • Photos or documents uploaded by you
• • Employment or education history (if applying for jobs)

3.2 Technical Information

• • IP address and location
• • Browser type and operating system
• • Device identifiers
• • Pages visited and time spent on our services
• • Cookies and tracking data (see Section 8)

3.3 Communication Data

• • Messages, feedback, or inquiries you send to us
• • Customer support communications
• • Surveys, reviews, and testimonials

4. How We Use Your Information

• • To provide and maintain our services
• • To verify your identity and manage your account
• • For billing and payment processing
• • To personalize your user experience
• • To communicate with you regarding your inquiries, services, or updates
• • To conduct analytics and improve services
• • To enforce our Terms of Service and other legal rights
• • For recruitment and hiring processes
• • To comply with legal and regulatory obligations

5. Legal Bases for Processing

• • Consent: When you provide explicit permission
• • Contractual Necessity: To fulfill agreements with you
• • Legal Obligation: For compliance with laws
• • Legitimate Interest: For business operations and improvements

6. How We Share Your Information

• • Authorized service providers and partners
• • Government or legal authorities when required by law
• • Subsidiaries or affiliated companies under Segma Group
• • Third-party analytics or marketing tools (Google, Meta, etc.)
• • Business transfers (e.g., merger, acquisition)

We do not sell your personal information to third parties.

7. Data Retention

We retain your data for as long as necessary to:

• • Fulfill the purpose for which it was collected
• • Comply with legal and regulatory requirements
• • Enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• • Recognize returning visitors
• • Save preferences
• • Analyze traffic and user behavior
• • Provide targeted advertising

You can manage or disable cookies in your browser settings. However, some features of our Services may not function properly without them.

9. Your Rights and Choices

You have the right to:

• • Access your personal data
• • Request correction of inaccurate information
• • Request deletion of your data (subject to conditions)
• • Withdraw consent where processing is based on consent
• • Object to certain processing activities
• • Lodge a complaint with a data protection authority

To exercise these rights, contact us at:

[email protected]

10. Data Security

We implement strong physical, digital, and organizational safeguards to protect your data, including:

• • SSL encryption
• • Firewalls and intrusion detection
• • Access control policies
• • Secure data centers and cloud platforms

However, no system is completely secure. We cannot guarantee 100% protection, but we take all reasonable steps.

11. International Data Transfers

If you are accessing our services from outside our operating country, your data may be transferred to, stored, or processed in a different jurisdiction. We ensure such transfers are in accordance with applicable data protection laws (e.g., using Standard Contractual Clauses or other safeguards).

12. Children’s Privacy

Our services are not intended for children under the age of 13 (or as defined in applicable laws). We do not knowingly collect personal information from children. If we become aware, we will delete such data immediately.

13. Third-Party Links and Services

Our website or apps may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before sharing your data.

14. Changes to This Privacy Policy

We may update this policy periodically. When we do, we will revise the “Last Updated” date. Major changes will be communicated via email or through our website. We recommend reviewing this page regularly.